Slingbox PRO-HD


TestFreaks Data











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As an owner of an original Slingbox, I was excited to get the chance to review the new Slingbox PRO-HD. My original model was relegated to the closet once I converted all the TVs in my home to High Definition viewing. Now with the Slingbox PRO-HD I can bring remote TV viewing back into my life.

For those who do not know what a Slingbox is or how it works. It is a “placeshifting” device that attaches to a video source (whether a set top box, Apple TV, VCR, etc); which connects to a high speed broadband connection such as a cable modem or a FIOS connection. The Slingbox can then transmit the video signal to a remote device running the SlingPlayer software. This software can run on PC, Mac, Smartphone, SlingCatcher and literally hundreds of other devices.

Over the years, SlingMedia has expanded the Slingbox line from its humble one model beginnings. Now they have a new flagship model known as the Slingbox PRO-HD. Previous Slingbox (PRO and SOLO) products supported HD component inputs, but down converted the high definition source to standard definition 640×480 resolution. This version not only allows you watch your TV anywhere including High Definition video and is the first Slingbox to stream high definition video. In addition, it has three input sources including one for a high definition video source. The Slingbox PRO-HD replaces the Slingbox Solo as the king of the SlingMedia family of products.

With previous Slingbox devices, using a component source required the use of an additionally purchased dongle. Now the Slingbox Pro HD has component input and output capability built in. This model is designed with the home theater user in mind as it allows the best quality streaming available. Of course it requires a minimum of 1.5 Mbps to upload HD streaming quality video. Sorry DSL users. Most home networks can easily transmit these speeds within the home, once the user tries to access the Slingbox PRO-HD from the internet, upload speeds will come into play.

Please check out the unboxing video for a better look at the package and its contents.

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The Slingbox Pro HD is a metallic black and slate grey trapezoid shaped device measuring 14.4 x 3.9 x 9.6 inches and weighs 5.4 pounds. It is the widest Slingbox but maintains a similar shape as its predecessors.

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The front of the device features a grill with numerous ventilation holes and the Sling ‘n’ logo in the middle of the face plate. On the bottom right are the power and network LED lights. The top of the Slingbox Pro HD has the Sling Media logo in the center.

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Turning the unit around, we find a slew of video and audio inputs and outputs. From left to right is the Reset switch, power connector, LAN jack, USB connector, SD Audio/Video connectors (composite and S-Video) , HD Audio/Video (Component, S/PDIF and analog stereo inputs), an IR transmitter connection and digital antenna inputs (ATSC/NTSC/QAM).

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The Slingbox HD Pro can accept up to three inputs for broadcasting, one from each of the three sections – SD, HD and Digital Antenna. You can use all the inputs or just one, the choice is yours. As with some prior models, the Slingbox HD Pro includes a Tuner so you can split your coax connection and send one coax directly into the Slingbox PRO-HD and the other into your HD set top box. This built in tuner allows you to watch and control your direct cable or antenna reception channels remotely while viewers at home can watch and control another input on your Slingbox PRO-HD, such as a cable box or DVR, without channel changing conflicts.

The ATSC/QAM Tuner is another key feature with the transition to over the air digital this past February.

Sling Media includes almost all the cables needed to attach your specific audio/visual device to the Slingbox Pro HD. Also included is a remote control IR cable with four transmitters for controlling multiple devices using the Slingplayer software. The only cable not included with the bundle is the S/PDIF one. The Slingplayer software is available for download from the SlingMedia website.

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Devices able to view the stream from the Slingbox Pro HD include PCs running Windows and Mac, Windows Mobile phones and handheld devices, cell phones running the Symbian OS, and PalmOS phones including the Treo 700P, 755P and Centro. There are additional devices with beta software currently in development which includes several Blackberry models and a possible app for the iPhone, which may or may not get approved by Apple.

The Slingbox Pro HD supports resolutions up to 1080i. Devices that use 1080p for its AV output will not work with the Slingbox Pro HD.

Specifications:

Slingbox PRO-HD

The Slingbox PRO-HD is the first ever HD-streaming Slingbox. With the Slingbox PRO-HD, you can watch and control multiple devices – including your standard- or high-definition DVR, digital cable, satellite receiver, or DVD player – from anywhere in the world on your computer or mobile phone. Your high definition programming streams in HD quality for an amazing picture.

HD Streaming

Connects to any one of your HD sources for true high-definition streaming on your computer and great picture quality on your mobile phone.*

Multiple Inputs

Connect to and control mutiple video sources, including your DVR, digital cable, satellite receiver, and DVD player.

Built-in Digital Tuner

Features an integrated digital tuner for access to analog or digital cable (clear QAM), and digital over-the-air broadcasts (ATSC). The digital tuner may be used independently from your cable or satellite box.

No Monthly Fees

Watch and control your TV and its programming on your compatible mobile phone, PDA, laptop or desktop with no monthly subscription fee.**

Live Video Buffer—Get a Handle On Live TV
The new Live Video Buffer with DVR-like control allows you to easily pause, rewind or fast-forward, up to 60 minutes of video on your PC, right from SlingPlayer. (Available for Windows only).

The Guide—See What’s On
The SlingPlayer Guide is just like your programming guide at home but is built right into the software. So you can easily find what’s on without having to use your TV’s programming guide or the remote control. (Available for Windows only).

Virtual Remote Control—Just Like Home
SlingRemote™ looks and acts exactly like your real remote control at home, giving you full control over your viewing experience. From changing channels to setting a DVR to record, you can click buttons right on your computer screen.
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Your TV On The Web – Browse Channels With A Browser
Watch and control your TV directly from the Sling.com Web site. Using your Windows PC with Internet Explorer or Firefox, you have complete access to your Slingbox and its connected cable box, satellite receiver, or DVR. You still get a floating virtual remote control as well as a searchable TV guide—all without downloading and installing the full SlingPlayer software.

Multiple Viewing Modes & Sizes—Go Full Screen or Anywhere In-Between
With different viewing modes, the SlingPlayer software allows you to work, surf the web and enjoy your TV—all at the same time.

TV On Your Mobile—A Truly Liberating Experience
SlingPlayer Mobile software (sold separately) lets you watch your TV and all of its programming on your Windows Mobile, Palm OS or Symbian cell phones and PDAs.


Installation of the Slingbox Pro HD is straightforward especially if using one video source; multiple sources requires a little more time, but is still a plug and play setup. If you do encounter a problem, the quick start guide has a troubleshooting section to solve most common problems.

For my setup, I attached the Slingbox Pro HD to my DirecTV HR20 DVR; the high definition receiver that replaced the beloved HR10-250 TiVo model (note to DirecTV – please bring back Tivo!). Since the HR20 has all outputs sending signals out at the same time, I was able to use the Component connections along with the S/PDIF for audio in conjunction with the Slingbox Pro HD, while using the HR20’s HDMI connection to send a High Definition signal to the television. In addition, I was able to attach an OTA HDTV antenna to the coaxial input.

My ISP is FIOS with a 20/5 download/upload capability.

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The next step involves connecting the Slingbox Pro HD to your home network. If you don’t have a wired connection near the Slingbox Pro HD, then you can use a SlingLink Turbo (which we will be reviewing in the near future at technogog). The SlingLink Turbo uses your home’s power lines to transfer network traffic. If you don’t wish to use the Sling Media option, then you can try a wireless bridge or other network extender.

Finally, download the Slingplayer software for either Windows or Mac to complete the initial setup. The setup wizard guides the user through the Slingbox setup process and includes a video optimization and router configuration wizards. Router setup is especially simple if it UPnP (Universal Plug and Play) capable, just click a few buttons using the wizard and you are done. Otherwise, the wizard helps the user manually configure their router. In my case, I had to manually set up port forwarding on my Linksys router.

Overall the setup process took under fifteen minutes. Setup also requests the set up of a Sling.com account which provides access to the Beta Sling.com website.

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The Slingplayer software is what allows a client machine to watch video streaming from the Slingbox. There are multiple versions of the Slingplayer software for the various platforms. Currently the Windows version SlingPlayer 2.0 is the only one which can view High Def streamed content. It includes an on screen program guide and a 60 minute buffer for pausing live television which is especially handy when you are not streaming from a DVR device. Sling Media is working on a new version of the Mac software that will allow High Def streaming to OS X.

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On the Windows’ SlingPlayer menu bar are four categories – Connect, View Settings and Help. From the Connect tab, we are able to connect to multiple Slingboxes when choosing the Slingbox Directory. In the View tab, there are Video Zoom and Display Mode options. Video Zoom allows the user to change the screen shape between Windowbox, Pillarbox, Letterbox or Anamorphic. Display Mode lets the user position the viewing area window. The Settings option features the Setup Assistant for re-running the initial configuration, SlingPlayer Options including video, encoding, connection and player preferences, and the Video Tune Wizard.

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From the SlingPlayer interface both the virtual remote and on screen guide can be toggled on and off. The virtual remote should be a replica of your physical remote. Watching video on the SlingPlayer is as easy as using your remote at home. If connected to the QAM tuner, a generic remote will appear on screen.

Now that the Slingbox Pro HD is setup how does the video look? The Slingbox Pro HD easily transmits a high definition stream over the home network. For remote streaming a minimum of 256Kbps uploading capability is required, while for HD streaming an upload speed of 1.5 Megabits per second or higher is needed.

Here is the LAN stream:

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Here is the remote stream:

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The picture quality on the LAN was stellar with a smooth video stream; resolution was sharp and fine details such as the print on small objects and pores on people’s faces were easily visualized. On the LAN, streaming speeds ranged from 3,500-7,500 Kbps.

Watching remotely outside the home network using the SlingPlayer is another story with the video quality is more on par with YouTube or other flash based video. The video quality is dependent on the home networks upstream bandwidth. If streaming Is below the 1.5 Megabit per second threshold, then the SlingPlayer will likely down-convert the stream to VGA or HVGA or QVGA resolution.

their smaller screen size produces excellent image quality due the lower pixel resolution. Obviously smaller details such as on screen text will be difficult to read on a tiny viewing screen. An important consideration in using these devices is whether you have an unlimited data usage plan, make sure you have one before you get hit with an astronomical cell phone bill.

If you wish to “placeshift” at home to another television, then Sling Media has the SlingCatcher, which is a device that attaches to a television and can receive streaming video from another Slingbox including the Slingbox Pro HD. Currently the SlingCatcher receives VGA quality streams at best, but Sling Media is working on HD to the SlingCatcher in the near future.

When the Slingbox Pro HD is transmitting remotely, the “U” logo on the front of the device will “march” back and forth on the box. It looks pretty cool and is a good way to know if someone is accessing the device.

Overall, my experience with the Slingbox Pro HD was very positive. It is as simple to use as the original model Slingbox and the improved software provides several new features such as place shifting and on screen guide. Some of the problems of the original remain such as the Slingbox “taking” over the remote device, meaning if someone is physically watching the cable box at home and you change the channel on the SlingPlayer from a remote location the channel will change on both ends. This can cause a long distance fight over the remote, so to speak. Of course this problem is not isolated to the Sling devices but to any hardware place shifting device.

Sling Media did provide a way around this issue with the Digital Antenna input, which uses the built-in-tuner. Watching this input would allow the remote and local viewers to watch separate channels.

Due to concerns from content providers, the Slingbox can only stream to one client at a time. This prevents the simultaneous use of the Slingbox by multiple users. The Sling setup provides a general password and an administrator password; as long as you keep the admin password to your self, you can always kick off other users.

Another exciting new feature from SlingMedia is the beta Sling.com website which is similar to Hulu. The site provides a host of online content including shows from CBS, NBC and Fox. But the coolest feature is if you are on a computer without the Slingplayer installed, you can log into your SlingBox through the website when using your log in. The site looks great and if you have used Hulu, then navigation on Sling.com will be easy.

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Conclusion:

The Slingbox Pro HD is the next phase in the evolution of the Slingplayer line. It provides several exciting new features including the ability to use three video sources, built in QAM tuner, High Def streaming and more. It does not include an HDMI input, but most devices have both HDMI and component connectors so that is not a sticking point.

High Definition streaming is dependent on your network’s upload speeds, so if you don’t have a connection as fast as FIOS speeds, you will be disappointed by non High Def streams outside of your LAN. Mac folks may feel left out in the cold by the lack of High Def support by the current version of the SlingPlayer software, but don’t despair as SlingMedia announced that HD streaming for Macs will be available in the late 1st Quarter of 2009. In addition, the SlingPlayer mobile app if approved by Apple will provide Sling viewing for the iPhone set.

The Slingbox Pro HD is the cream of the “placeshifting” crop and is feature rich. It is the most expensive model and if you don’t mind watching a standard definition signal over the internet, then the Slingbox Solo may be the better choice. But if you desire the best video quality and need the ability to watch multiple devices then the Slingbox Pro HD is the way to go.

9

Pros:
Streams video to numerous devices
No fees
Simple to setup
Software simple to use
High Def video quality over home network

Cons:
Portable devices such as Cell Phone/PDA Slingplayers cost extra
Requires high bandwidth upload capability for high def viewing
Lack of wireless support
Expensive

Grades:  
Overall score-9-10
Design score-9-10
Performance score-9-10
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  • Tom

    http://benchmarkreviews.com/index.php?option=com_content&task=view&id=7211&Itemid=23

  • Tom

    http://www.madshrimps.be/vbulletin/f37/slingbox-pro-hd-61993/

  • Tom

    http://www.tweaktown.com/news/11608/weekend_roundupindex.html

  • Tom

    http://www.driverheaven.net/news/179409-hardware-round-up-07-03-09-a.html

  • John

    great review and very helpful! i purchased the slingbox HD and had it up in less than 15 minutes. the software install went smoothly and i watching TV on my laptop in no time.

  • Tom

    John,

    I am glad all went well. It really is a great device!

    Tom

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  • Donnie

    I have a large screen downstair and multiple tv’s upstair. When I put a DVD on downstair, I would like to be able to view it upstair as well on my 4 other TV’s (game room, and three bedrooms). Is this possible (can I log on from multiple locations to view)?

  • Tom

    Hi Donnie,

    The Slingbox Pro HD can be viewed from multiple locations either via a PC, PDA or Phone with the Slingplayer software or with the SlingCatcher device also sold by Sling Media which allows a regular television to be networked and receive media streamed from a Slingbox. So if you have four Slingcathers on your other TVs, you can watch off the Slingbox that is downstairs.

    Unfortunately due to pressure from the Television and Film industries Sling can only transmit to one device at a time. Thus the only people that can watch the Slingbox are those at the remote end who are currently watching the Sling stream and of course the people who are sitting in front of the originating video source.

  • Need help

    Hi Tom,

    I have the Sling Box pro and have a quesstion regards to the video source selection:

    My TV is connected through the box. I can watch the TV and removely change the video soure on the computer by Slingplayer. My question is how the TV user to change the signal source? Noticed that the TV out put is not change while SlingPlayer change the video sources (player source is changed, but TV stilll shows the same source); also noticed that the Slingbox output ports seams match the inputs like hard wired. ie. if composite input connected to AV1, S-video is to AV2, then, plug the output calble to conposite output connector get AV1 and connect output cable to S-video output port get AV2 regardless the SlingPlayer sellection.
    Is this normal? How can TV user select what they want to watch?
    If there is a way, what procedure is?

    Thanks,

    ST

  • Tom

    There should be a tab on the top of the player that says Slingbox and below it should be the video source option. As long as those inputs are properly set you should be good.

  • Need help

    Thanks Tom,

    I may not clear the question. Let try again:

    As the TVvideo input is connected to the output side of the Slingbox, are there a way to change the video source for physical TV viewer (not SlingPlayer)? The SlingPlayer can select its source without issue, but the physical TV doesn’t follows the changes that SlingPlayer made (I think this is reasonble, as you don’t want to disturb the physical TV user). My question is how to change the video source for physical TV user?

    Thanks,

    ST

  • Jim Rodney

    Hi,

    How can the new model be called Slingbox PRO-HD (emphasis on PRO) when it still uses the clumsy infrared blaster to change the channels?! Even back with the Series 2, Tivo switched over to a 9-Pin Serial Control cable, which meant the channel was always changed correctly and accurately, no matter what was going on in the front of the Tivo (bright sunlight, bad aim on the blasters, etc.). Why hasn’t Sling Media switched their boxes over accordingly? Especially since they call it PRO?

    Would love to get your opinion on this. It’s the one thing that’s keeping me from buying a Slingbox. I had such a bad experience with the IR blaster on the Tivo before switching over to the Serial Control…

    Thanks,

    Jim

  • valentin

    I have a SlingBox Pro HD. Buyed from USA, located in Romania.
    Cable provider is UPC: 12Mbps download , 2Mbps upload.

    Now, it works just fine. But …
    Technical support is a real s..t ( they sayed “not available for Europe”)…
    strange fact, because Romania is in the setup list as an official option.
    But when it was bought, no one tell about “no support for Europe”

    I tried “Italy” in place of “Romania” and it works.

    Software settings are extremly slow. If you have luck, it can take about 15 minutes for about 10 pages of simple settings.
    No functional “advanced user” settings.
    Fine tunning for channel frecvencies doesn’t work at all, even appearing in the setup menu

    And not a word about power (current) consumption.
    But if you take a look on power adapter :
    5V x 4A x 24H x 31days/month =150KWh/month
    And 150KWh/month x 0.14 $/KWh = 21$/month

    So, we can see it is a power consuming device.
    Not too much, but in a year it means 252 $, almoust the price of the slingbox.

  • valentin

    I’ve made an mistake in my previous comment, and I need to appologoze for that:

    5V x4A x24H x31 days/month = 15 kWh/month
    (not 150 kWh/month, as I said before)
    That means 2,1 $/month and 25,2$/year.
    That means ten time less power consumption, so it is really good.

    • Adriana

      Hey…si eu intentionez sa cumpar unul. Se merita sau exista o alta alternativa?
      Multumesc anticipat,
      Adriana

  • Mike

    Just a comment for potential pro-hd users. I have basic 5mps upload Verizon FiOS slinging from my house in florida to cablevision 10mps download in new york and I receive a great HD picture. Just a few side notes. The remote has a 1 second delay so be prepared for that. And I also have a sprint 3G mobile broadband card that I am able to get HD out of most of the time.

    Hope that helps some potential users.

    Mike

  • Bryan

    As of February 2010 AT&T has allowed the SlingPlayer Mobile App for iPhone to stream over the 3G network!!!! And of course it still works over Wi-Fi.

    The 3G network works great for streaming in the Los Angeles, California and Palm Beach, Florida area. Wile you can have the Audio OUT from iPhone using the Sling App running and use it to listen to the News (or whatever) in the car over your car stereo system, you can not use the Video OUT wile using the Sling App (this in my case would be to put the video on the Navagation screen in the car). The Video out from the iPhone must be set in each App to make it work (some Apps have it and some don’t) and it just isn’t set up in this App to work. (even with the correct cord). I have found 3G is faster than many hotel internet speeds so I tend to stay on 3G.

    I also have Dish Network at home and I found it is easier to go to the Dish Network App (Free) and set the channel or recorded show up, then go back to the Sling App and watch the show. Or what I do when at a hotel is watch the Slingbox on the laptop computer and use the iPhone to control the Dish Box using that Dish Network App. (for what ever reason you do need that IR repeater to turn on your Dish box and then you can do everything in the Dish App)

  • Radu

    For Valentin:
    I intend to buy a slingbox and have it installed in Romania. I would like to know if overall you recommend it. Multumesc!

  • Dave

    I just bought the Slingbox Pro HD because I thought that I could watch an HD program on my PC (remotely) and it would not interfere with someone at home watching an HD program on a different station. From what I read, that isn’t the case.

    What is the solution for me to be able to watch something on my PC (remotely) and to not affect a home viewer?

  • Gil

    I have basic cable but i don`t have a topbox to change my basic channels i do it through the tv my coaxial cable goes direct to my tv does the slingbox pro hd change my channels just like my tv ? or do i need a topbox ? and if i don`t need a topbox which virtual remote should i use ? i really would like to buy a slingbox to sling my basic cable over the internet

  • JT

    I have a comcast cable/dvr box, a slingbox pro-hd, a wireless router, and cable modem all in the same location. For the love of god, can someone tell me how to hook up these devices – starting from the cable coax from the wall – such that I can watch and change different channels from the road (my iphone) independently of what they’re watching at my home. I was told the device had this capability when I bought it. I have not seen One diagram for this on their website. Thanks!

  • karl

    JT, I dont have an hd pro…but I think you need a splitter before the cable box,so you can put one cable to the slingbox,and the other to the comcast box….that way remotely you can use the built in tuner……not sure if remotely theres a setting to make sure its using the built in tuner….and not just using the ir blaster to us the cable box,thus messing up home viewers……i might be getting one in the next few days,if you still need help on other aspects like the router or exact in/out connections for everthing,email me at mokokawi-at- yahoo dot com i could send you a pic of the wiring setup

  • Detoxer

    Tom,

    I have a cabin in California that has Dish satellite. We seldom use it but it is a monthly expense. Have a cable service with 4mb upload speed connection in Florida. What I want to do is be able to purchase the slingbox pro-hd to attach in Florida and a sling catcher for California. Then I would hope to use the sling catcher in California to get the same channels I get in Florida and discontinue the Dish in California. Does this sound like it will work?

    thanks,

    Steve

  • Jonny05214

    can anyone tell me if this is possible?

    USA ( slingbox pro-hd+ directv + vz fios internet 5mbps uploadspeed)
    |
    ASIA (a -high-end pc/laptop + slingplayer + shitty internet 1mbps download speed)

    is still possible to stream hd videos this way, eventhough i got a shittty internet in asia?

    • Jonny05214

      because if i cant stream hd videos, i might just get slingbox solo instead.

      any feedbacks would be appreciated especially from people who has the same setup as mine.

  • Marlbrook

    Since the latest Freeview update in October 2012, the Slingbox
    internal Freeview unit will not let you scan channels in the UK correctly.
    This is a hardware/firmware fault. Sling Media who produce the
    product seem to be ignoring customers who are asking for them to
    update the firmware to cure this.
    Read the thread on their Forum. Although Sling Media show this
    as ‘answered’ it is not. The latest posts are the most relevant.
    If you are in the UK and are contemplating buying any Slingbox then
    bear in mindyou will NOT be able to use the internal Freeview Tuner unless or
    until Sling Media correct the fault.
    After almost two years, numerous complaints by customers, and
    extensive postings on Sling’s own forum (which they have never
    ‘acknowledged or contributed to’, this Freeview matter is
    unresolved.
    Please be aware, or make yourself aware by reading about it on
    their Forum, that the Company cannot be relied upon to provide
    customer support on this key issue, and as they have ignored it re.
    the Sling PRO and PRO-HD boxes, they are unlikely to do so for any
    of their current or new products. Purchase any of them at your
    peril.

  • 5955david

    Concerning the Slingbox Pro HD’s Freeview-Tuner’s UK-incompatibility I can only agree wholeheartedly with Marlbrook’s detailed post.

    If you intend to use the built-in Freeview digital tuner you will be disappointed, because since the latest Freeview update it has become largely non-functional.

    Sling Media have known about this problem for 2 years and have demonstrated their complete disregard for their own customers by ignoring numerous complaints in several forums and by their unwillingness to fix a fairly simple problem.

    Do not buy the Slingbox Pro HD if you intend to use its internal Freeview-tuner in the UK.

    • Marlbrook

      I have been banned from the Sling Forum. The Company announced that they will not be providing a fix re the Freeview issue for the CLASSIC and PRO models. as they are ‘legacy’ products and no longer supported, but are trying to fix it on the PO-HD.

      If they have found a way of correcting the Freeview Tuner on the
      PRO-HD is is almost certain the other models can be fixed too.

      When Sling was first made aware of the problem over 2 years ago both models were still current and being sold. The problem was totally
      ignored by them until I and a few others were forced to publish the
      facts elsewhere on the Web and notify Retailers.

      The problem started when the models were current, and it is
      inexcusable for the Company to refuse to issue new firmware to fix it,
      as they at last are promising re. the PRO-HD.

      If you have a Sling Account please broadcast the above in the Forum,
      and it would be appreciated if you could also mention I have been
      banned from posting there. I have probably been the most active in
      forcing the Company to acknowledge the fault, on behalf of existing
      and future customers

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